Designed for busy fitness studios

FAQ's

Shipping & Returns

Where do you deliver?

We deliver across Australia. Our GOODS+ subscribers access free metro shipping to Sydney, Melbourne, Brisbane, Gold Coast, and Canberra.

Do you offer free shipping?

We offer free metro shipping to GOODS+ subscribers in Sydney, Melbourne, Brisbane, Gold Coast, and Canberra. For areas outside these regions, shipping costs will be calculated at checkout. Not sure if your studio is eligible for free shipping? Send us a message with your postcode and we’ll check for you.

Do you have a money-back guarantee?

Yes. We offer a 30-day money-back guarantee. If you’re not happy with your purchase, contact us within 30 days and we’ll refund your order in full.

GOODS+ Subscription

What is GOODS+?

GOODS+ is our premium subscription service for fitness studios. It delivers your wipes on repeat, so you never run out, and gives you time and mental space to focus on running and growing your studio.

How do I set up my GOODS+ subscription?

When placing your first order, keep the GOODS+ Subscription option selected. Choose how many boxes you want and how often you would like them delivered (monthly or every second month). Once you complete payment, your subscription is automatically set up for repeat delivery.

How do I make changes to my account?

Visit 'Manage My Account' to make changes. you can change the number of boxes, get your next order sooner, skip a delivery, or cancel anytime.

What happens if I want to cancel my subscription?

You can cancel at any time through your account. Please note any promotional offers may no longer apply after cancellation.

Can I get a free wipes dispenser?

GOODS+ subscribers have access to one dispenser free on loan, as long as their subscription is active. Stock is limited, so dispensers are offered on a first-come, first-served basis. Message us to check availability.

Products

How does the price of your wipes compare to others?

When comparing wipes, the upfront price doesn’t always tell the full story. It’s worth looking at the true cost before deciding:

  • Does the price include GST and delivery
  • Do you need to buy in bulk to get that price? It is tying up cash you need elsewhere?
  • Will you need to remember to reorder, or is it handled automatically?
  • Are you okay if they’re made from plastic or not responsibly sourced materials?
  • If the price ends up being similar, would you prefer a product that also supports a worthy cause?

On paper, some options may seem cheaper. In reality, the total cost, time, and convenience can be very different. We’ve designed this specifically for busy studio owners and managers to be simple and predictable. For those who didn’t get into fitness to manage stock, but to help change people’s lives, grow a healthy and sustainable business, and support their life and family outside of it.

Are these safe to use on my Pilates reformers and apparatus?

The reality is most (if not all) Pilates equipment manufacturers recommend cleaning vinyl surfaces with mild soap and wiping off with water. In practice, this isn’t realistic or practical between classes in a busy studio, and most importantly it’s not antibacterial. To actually kill germs, wipes need active ingredients.

Are our wipe safe? Yes. Will vinyl be affected? Using low-dose antibacterial ingredients may slightly shorten the life of vinyl, but no more than other wipes you may have been using all this time, other common methods like essential oils (tea tree oil, eucalyptus oil), or mild soap that isn’t fully removed.

I don't have a Pilates studio. Are these wipes still suitable?

Yes. Our products are designed for all fitness studios, including yoga, boxing, indoor cycling, gyms, and everything in between. If people use your equipment, they’ll work for you.

Will your wipes fit in my dispenser?

Yes, our wipes are designed to fit all major dispensers. If they don’t fit yours, simply use our 30-day money-back guarantee.

How many wipes will I need for my studio?

We base our recommendations on approximately 8 sessions per room per day. This considers equipment such as mats, reformers, apparatus, and other gym equipment.

  • 1–7 pieces of equipment: 1 box every 2 months
  • 8–14 pieces of equipment: 1 box per month
  • 15+ pieces of equipment: 2 boxes per month

Example: A Pilates studio with 12 reformers in one room would typically need 1 box delivered each month.

Still unsure? Send us a message and we’ll provide a personalised recommendation for your studio.

Where are your wipes made?

Our wipes are made locally in Australia. By choosing Good Boring means you’re supporting Australian manufacturing, creating jobs, and helping local businesses thrive.

What are your wipes made of?

Our wipes are made in Australia from responsibly sourced FSC® certified, biodegradable material.

I usually buy bamboo wipes. Are yours better?

We use the same biodegradable material often marketed as ‘bamboo,’ which is actually made from wood pulp. However unlike many in the market we choose to support responsible sourcing by using FSC certified material.

Isn’t “FSC certified” the same as biodegradable?

No, they’re different. “Biodegradable” refers to what happens at the end of a product’s life. “FSC certified” refers to where the material comes from.

Many wipes are labelled biodegradable, but that doesn’t mean the raw materials were sourced responsibly. FSC certification ensures the wood pulp used comes from responsibly managed forests. We believe both matter, so we prioritise responsible sourcing from the start.

What are the active ingredients?

Our wipes are made with mostly (98%) purified water. The active ingredient is quaternary ammonium compound, which make them highly effective antibacterial wipes for fitness studios, killing 99.99% of germs.

Do your wipes contain chemicals?

Yes. In fact, 99% of our wipes is purified water, which is also a chemical.

The word “chemical” can sound negative, but what matters is the type and amount used. We use low-dose quaternary ammonium compounds, which are widely used and considered safe and effective for killing 99.99% of germs in fitness studio environments. Our wipes do not contain alcohol, ammonia, bleach, or chlorine.

What is the shelf life?

If unopened and stored in a cool, dry place, the wipes have a shelf life of up to 2 years.

Isn't spray and reusable wipes better for the environment?

Yes, reusable wipes with spray are generally more environmentally friendly, and we fully support studios that choose this approach. Unfortunately, in the reality of a busy studio, most need a convenient and effective way to wipe down equipment quickly after class. Our wipes offer a practical, eco-conscious alternative.

Who do you donate to?

We currently donate a portion of profits to Share the Dignity and Orange Sky. If you have any recommendations for other charities supporting hygiene access for people in need, we’d love to hear them.

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